Reference

Legal terms for India accounts

At g84, this legal page sets out the terms that govern your account, privacy choices, cookie use, security checks and dispute handling for India, so you know what…

India termsPrivacy requestsCookie choicesSecurity checks
g84 Legal terms for India accounts
CONTACT ROUTES

India legal contact routes

When you contact us about legal terms, privacy rights, wallet records or account access, we route the message by case type rather than sending it through general chat.

Legal email Use the legal mailbox for terms questions, privacy requests, cookie choices or account-status issues. Include your registered phone number, account email if used, and a short timeline, so we can match your message to the correct wallet record.
Account case form Use the account form when you cannot access your account or need a contract term explained. Add screenshots only when they show dates, references or error messages directly relevant to the legal request.
Wallet record request For UPI, Paytm, PhonePe or Google Pay disputes, send the payment time, amount, reference number and account phone. We compare the wallet log with provider records before replying with the outcome.
ACCOUNT RIGHTS

How we handle your legal rights

We treat legal requests as account-level work, not as general chat. Identity checks, cookie records, payment references and login history may be needed before we can change data or release account records.

Data we collect

We ask for data needed to run your account, verify payment records and answer legal requests. That can include name, phone number, login data, device signals and wallet activity tied to India payment channels.

Cookie choices

Cookies help us keep sessions active, remember language settings and detect account misuse. You can adjust browser settings, but some legal and security checks may require cookies to keep the account session valid.

Account security

We use password checks, device signals and transaction matching to reduce account misuse. If access looks unusual, we may request extra identity proof before wallet activity, contact details or account records are changed.

Record retention

Legal, tax and dispute needs decide how long records remain. Wallet entries, contact history and identity checks may be kept after closure where law, audit duties or unresolved cases require it.

Correction requests

If your phone number, name spelling or payment reference is wrong, contact us with proof. We check the account trail and make corrections where the record supports the change.

Dispute handling

Payment and account disputes are checked against wallet logs, provider references and your message history. We answer with the steps taken, the record used and any next action required from you.

Legal questions before you join

These answers focus on the legal rules that apply when you open and use an account. They cover access, privacy, cookies, payment records, corrections and disputes in plain language for India. If your case depends on a local rule or a specific wallet entry, contact us with the reference details so we can check the account record rather than answer in broad terms.

Your account is governed by the terms shown on this page, plus any account notices displayed during registration, login or wallet use. Access and eligibility depend on local law and are available where local law permits.

Not always. India access can vary by location, so we may restrict or change account access where local law requires it. If your location affects eligibility, we will apply the rule to your account record.

We may collect your name, phone number, login data, device signals, wallet activity and payment references. This helps confirm account control, trace UPI or Paytm records, answer privacy requests and handle disputes.

Send a request through the legal email or account case form with your registered phone number and any payment reference involved. We may ask for identity proof before sharing records linked to the account.

Yes, if the account record supports the change. Send the correct detail, proof of the error and any related payment reference. We check the wallet and login trail before updating legal or contact records.

We compare your payment reference, amount and time against wallet logs and provider records. If the record shows a mismatch, we explain the correction path or the reason no account change can be made.

We may change access, request extra checks or close affected account functions where required. We use your registered contact details to explain the effect on the account and the legal basis where we can.